End User License Agreement

Last Updated: May 12, 2025

This End User License Agreement ("Agreement") is a binding legal contract between you ("User", "you", or "your") and xalnora ("Company", "we", "us", or "our") governing your use of our educational platform and associated services accessible at xalnora.online (the "Platform").

By accessing, registering for, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree to these terms, you must immediately cease all use of the Platform.

1. Grant of License

1.1 Limited License

Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal educational purposes in accordance with the terms specified herein.

1.2 License Restrictions

You may not, and you agree not to permit any third party to:

Copy, modify, adapt, translate, or create derivative works based on the Platform or any content provided therein, except as expressly permitted by applicable law or this Agreement.

Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying algorithms of the Platform.

Rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Platform or any features or functionality to any third party for any reason.

Remove, alter, or obscure any proprietary notices, labels, or marks on the Platform.

Use the Platform in any manner that could damage, disable, overburden, or impair the Platform or interfere with any other party's use of the Platform.

2. User Accounts and Registration

2.1 Account Creation

To access certain features of the Platform, you may be required to create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.2 Account Security

You agree to immediately notify us of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account credentials.

2.3 Account Eligibility

You represent and warrant that you are of legal age to form a binding contract and are not prohibited from accessing or using the Platform under applicable law.

3. Intellectual Property Rights

3.1 Platform Ownership

The Platform and all materials, content, and intellectual property contained therein, including but not limited to text, graphics, logos, images, audio clips, video content, digital downloads, data compilations, and software, are the exclusive property of xalnora or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

3.2 Educational Content

All educational materials, course content, learning modules, assignments, and related resources provided through the Platform are protected by intellectual property rights and are licensed to you solely for personal educational use during your active enrollment or subscription period.

3.3 User-Generated Content

By submitting, posting, or displaying content on or through the Platform, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, and distribute such content for the purpose of providing and improving the Platform services.

4. Acceptable Use Policy

4.1 Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

Using the Platform for any unlawful purpose or in violation of any applicable laws or regulations.

Impersonating any person or entity or falsely stating or misrepresenting your affiliation with any person or entity.

Uploading, transmitting, or distributing viruses, malware, or any other malicious code designed to interrupt, destroy, or limit the functionality of the Platform.

Harvesting, collecting, or scraping data from the Platform without our express written permission.

Interfering with or disrupting the integrity or performance of the Platform or attempting to gain unauthorized access to any systems or networks.

Using automated systems, bots, or scripts to access the Platform except as explicitly authorized by us.

4.2 Content Standards

Any content you submit must not contain material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.

5. Payment and Subscription Terms

5.1 Fees and Charges

Certain features, courses, or services on the Platform may require payment of fees. All fees are stated in the applicable currency and are exclusive of any taxes unless otherwise specified. You agree to pay all applicable fees in accordance with the pricing and payment terms presented to you at the time of purchase.

5.2 Billing Authorization

By providing payment information, you authorize us to charge the applicable fees to your designated payment method. You are responsible for ensuring that your payment information remains current and valid.

5.3 Subscription Renewals

Subscriptions automatically renew for successive periods unless cancelled prior to the renewal date. You may cancel your subscription at any time through your account settings, and such cancellation will take effect at the end of your current billing period.

5.4 Refund Policy

Fees are generally non-refundable except as required by applicable law or as expressly stated in our refund policy. Any refund requests must be submitted in accordance with our published procedures.

6. Privacy and Data Protection

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into this Agreement by reference. By using the Platform, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.

We implement reasonable security measures to protect your personal information, but we cannot guarantee absolute security. You acknowledge that you provide information at your own risk.

7. Educational Services and Content

7.1 Service Availability

We strive to maintain continuous availability of the Platform but do not guarantee uninterrupted or error-free access. We reserve the right to modify, suspend, or discontinue any aspect of the Platform at any time without prior notice.

7.2 Course Completion

Completion of courses or learning modules does not guarantee any specific outcome, certification value, or employment opportunity. Any certificates or credentials issued through the Platform represent completion of the specified educational content.

7.3 Content Accuracy

While we endeavor to ensure the accuracy and currency of educational content, we do not warrant that the content is always accurate, complete, or up-to-date. Industry standards and best practices evolve, and you are responsible for verifying information independently.

8. Term and Termination

8.1 Agreement Duration

This Agreement commences when you first access or use the Platform and continues until terminated by either party in accordance with this section.

8.2 Termination by User

You may terminate this Agreement at any time by ceasing all use of the Platform and deleting your account through the account settings interface.

8.3 Termination by Company

We reserve the right to suspend or terminate your access to the Platform immediately, without prior notice or liability, for any reason, including if you breach any provision of this Agreement. Grounds for termination include but are not limited to violation of acceptable use policies, fraudulent activity, or non-payment of fees.

8.4 Effect of Termination

Upon termination, your right to use the Platform immediately ceases. All provisions of this Agreement that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity obligations, and limitations of liability.

9. Disclaimers and Warranties

9.1 Platform Provided As-Is

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

9.2 No Guarantee of Results

WE DO NOT WARRANT THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS, THAT USE OF THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. WE MAKE NO WARRANTY REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE PLATFORM.

9.3 Third-Party Services

The Platform may integrate with or contain links to third-party services, websites, or resources. We do not endorse and are not responsible for the availability, accuracy, content, products, or services of such third parties. You acknowledge sole responsibility for and assume all risk arising from your use of any third-party services.

10. Limitation of Liability

10.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL xalnora, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE PLATFORM.

10.2 Liability Cap

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED CURRENCY UNITS IF NO PAYMENT HAS BEEN MADE.

10.3 Basis of Bargain

You acknowledge that we have set our prices and entered into this Agreement in reliance upon the disclaimers of warranty and limitations of liability set forth herein, that the same reflect an allocation of risk between the parties, and that the same form an essential basis of the bargain between the parties.

11. Indemnification

You agree to defend, indemnify, and hold harmless xalnora and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

Your use of or inability to use the Platform.

Your violation of this Agreement or any applicable law or regulation.

Your violation of any rights of a third party, including intellectual property rights.

Any content you submit, post, or transmit through the Platform.

Any negligent or wrongful conduct by you or anyone using your account.

12. Dispute Resolution

12.1 Informal Resolution

In the event of any dispute, controversy, or claim arising out of or relating to this Agreement, the parties agree to first attempt to resolve the matter informally by contacting us at support@xalnora.online with a detailed description of the dispute.

12.2 Binding Arbitration

If the dispute cannot be resolved informally within thirty days, you agree that any dispute shall be resolved through binding arbitration in accordance with established arbitration rules. The arbitration shall be conducted by a single arbitrator, and the decision of the arbitrator shall be final and binding upon both parties.

12.3 Class Action Waiver

You agree that any proceedings to resolve disputes will be conducted on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration.

13. Modifications to Agreement

We reserve the right to modify, amend, or update this Agreement at any time at our sole discretion. When changes are made, we will update the "Last Updated" date at the top of this Agreement and may notify you through the Platform interface, email, or other reasonable means.

Your continued use of the Platform following the posting of changes constitutes your acceptance of such changes. If you do not agree to the modified Agreement, you must discontinue use of the Platform immediately.

14. General Provisions

14.1 Entire Agreement

This Agreement, together with our Privacy Policy and any other policies or terms referenced herein, constitutes the entire agreement between you and xalnora regarding the use of the Platform and supersedes all prior or contemporaneous understandings and agreements, whether written or oral.

14.2 Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired, and such provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable.

14.3 Waiver

No waiver of any term or condition of this Agreement shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

14.4 Assignment

You may not assign, transfer, or delegate any of your rights or obligations under this Agreement without our prior written consent. We may freely assign or transfer this Agreement without restriction. Any attempted assignment in violation of this section shall be null and void.

14.5 Force Majeure

We shall not be liable for any failure or delay in performance under this Agreement due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

14.6 No Third-Party Beneficiaries

This Agreement is for the benefit of, and may be enforced only by, the parties to this Agreement and their respective permitted successors and assigns. Nothing in this Agreement, express or implied, is intended to or shall confer upon any other person any legal or equitable right, benefit, or remedy.

14.7 Notices

Any notices or communications required or permitted under this Agreement shall be in writing and delivered to the addresses specified below. Notices to you may be sent to the email address associated with your account. Notices to us should be sent to support@xalnora.online or to our physical address at 354 Bromford Ln, Washwood Heath, Birmingham B8 2RZ, United Kingdom.

14.8 Language

This Agreement is drafted in English. Any translations provided are for convenience only. In the event of any conflict between the English version and any translation, the English version shall prevail.

15. Contact Information

If you have any questions, concerns, or feedback regarding this End User License Agreement or the Platform, please contact us through any of the following methods:

Company Name: xalnora

Email: support@xalnora.online

Phone: +447734443956

Telegram: https://t.me/+447734443956

Address: 354 Bromford Ln, Washwood Heath, Birmingham B8 2RZ, United Kingdom

Website: xalnora.online

We strive to respond to all inquiries in a timely manner and appreciate your use of our educational platform.

16. Acknowledgment

BY ACCESSING OR USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS END USER LICENSE AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, YOU ARE NOT AUTHORIZED TO USE THE PLATFORM AND MUST IMMEDIATELY CEASE ALL USE.

This Agreement represents a legally binding contract between you and xalnora. Your continued use of the Platform constitutes ongoing acceptance of these terms and any subsequent modifications.